Shipping & Delivery Policy

1. Consultations are delivered online

Consultations involve no physical delivery. They take place online in the Numvedaa session room at the time you book, and any written summary or report is shared with you online.

2. Where we ship

We currently ship products to addresses within India only.

3. Dispatch and delivery times

Orders are cleansed, checked and dispatched within 2–3 working days of confirmation.

Delivery usually takes a further 3–7 working days depending on your location. Remote areas may take longer.

These timelines are estimates. Delays caused by the courier, weather, public holidays or other events outside our control may occur.

4. Shipping charges

Any shipping charge is shown to you before you confirm your order.

5. Tracking

Once your order is dispatched we share the courier name and tracking details with you.

6. Receiving your order

Please check the package when it arrives. If it is damaged, open or tampered with, note it with the courier if possible and contact us.

Report damaged, defective or incorrect items within 48 hours of delivery, with photos of the product and packaging. We will replace the item or refund it in full, including shipping.

7. Returns

Unopened products in their original packaging can be returned within 7 days of delivery. Energised or personalised items can only be exchanged unless they arrive damaged or incorrect. Refunds are made as described in our Refund & Cancellation Policy.

8. Authenticity

Rudraksha above 5 Mukhi is supplied with a lab certificate. On request we share photos of your specific piece before dispatch.

9. Undeliverable orders

If an order is returned to us because the address was incorrect or the parcel was refused, we will contact you. Re-shipping may be charged.

10. Questions

Write to infonumveda@gmail.com with your order ID.