Partner Agreement

1. Relationship

You are an independent service provider. Nothing in this agreement makes you an employee, partner or agent of Numvedaa. You decide your own services, prices, availability and working hours, and you are responsible for the guidance you give.

Numvedaa provides the marketplace: your public profile, discovery, bookings, payment collection, the session room, customer support and payouts.

2. Onboarding and verification

You must be at least 18 and submit accurate information, including your experience, credentials and a valid government-issued identity document.

We review every application and may approve or reject it at our discretion. You must keep your information accurate and tell us about any change. False information is grounds for immediate removal.

3. Your services and prices

You may list up to 10 services. For each, you set a duration and a separate price for chat and for voice consultations, between ₹99 and ₹1,00,000 per session.

A customer pays the price shown at the moment they check out. Changing a price later does not affect bookings already made.

4. Commission

Numvedaa charges a commission of 33% of the amount paid by the customer for each completed and paid consultation. The commission covers the marketplace, payment processing, the session tools and support.

We will give you at least 30 days' notice before changing the commission rate. The rate in force when a booking is made applies to that booking.

5. Taxes

Numvedaa deducts tax at source (TDS) on your earnings at the rate required by the Income-tax Act for e-commerce operators, and deposits it with the government in your PAN. You will be able to claim credit for it in your tax return.

Where the law requires, we will also collect tax at source under GST. You are responsible for your own income tax and, if applicable, GST registration and returns.

You must provide your PAN, and your GSTIN where applicable, before receiving payouts.

6. Weekly payouts

Earnings are calculated in weekly cycles running Monday to Sunday (Indian Standard Time).

For each completed and paid consultation in a cycle, your payout is the amount paid by the customer, less the 33% commission and applicable TDS. Your earnings page shows this breakdown for every session.

Payouts are transferred to your registered bank account after the cycle closes. Sessions that are cancelled, refunded or under dispute are not paid until resolved.

If a customer is refunded for a session that has already been paid out to you, the amount may be adjusted against your next payout.

7. Service standards

Join every session on time and give the customer your full attention for the booked duration.

Be honest and respectful. Do not guarantee outcomes, make fear-based predictions, pressure customers into remedies or products, or exploit a customer's distress.

Do not give medical, legal or financial advice beyond your qualifications. Encourage customers to seek professional help where appropriate.

If you cannot attend a booked session, cancel as early as possible. The customer will be refunded in full.

8. No off-platform contact

You must not share your phone number, email address, social-media handles, messaging-app IDs, website or payment details with customers, and you must not ask customers to contact, meet or pay you outside the platform. This applies during sessions, in your profile and in any other communication.

A customer may share their own phone number where it is needed for a Mobile Number Numerology consultation. You must use it only for that consultation and must not contact the customer with it.

To enforce this, session chats are screened automatically and voice sessions may be recorded and transcribed. You consent to this monitoring.

9. Customer data

Treat everything a customer tells you as confidential. Use it only to provide the consultation they booked. Do not copy, store, share or reuse customer data outside the platform.

10. Suspension and removal

We may take the following steps depending on the seriousness of a breach: blocking the offending message, a written warning, temporary suspension of your profile and bookings, or permanent removal.

Immediate suspension or removal may apply for: sharing contact details or soliciting off-platform consultations or payments; harassment, abuse or inappropriate conduct; false credentials or identity; fraud; or repeated no-shows or serious customer complaints.

While you are suspended, your profile is hidden and you cannot take new bookings. Payouts for sessions completed properly before the suspension are paid, but we may withhold amounts connected to the breach, including refunds owed to affected customers.

You may appeal any suspension by writing to infonumveda@gmail.com within 14 days. We will review the evidence and respond.

11. Reviews

Customers may rate and review completed sessions. Reviews are public. You may report a review you believe breaks our Community Guidelines, but reviews cannot be removed simply because they are negative.

12. Your profile content

You allow Numvedaa to display and promote your name, photo, bio and services on the website and in our marketing, for as long as you are listed.

13. Liability

You are responsible for the guidance you give and agree to indemnify Numvedaa against claims arising from your consultations or your breach of this agreement.

14. Ending the agreement

You may stop offering consultations at any time by pausing your services and writing to us. Bookings already made must be honoured or cancelled with a full refund to the customer. Outstanding earnings for completed sessions will be paid in the normal cycle.

15. Governing law

This agreement is governed by the laws of India. The courts at New Delhi have exclusive jurisdiction.